When delivering refrigerated goods transported, delivered or cleared from customs, the representative of the Turkish and European shipping company in Iran must match the storage temperature specified in the shipping documents, the data logger on the cargo, the temperature along the truck route, and the temperature of the cold storage room where the goods are stored. In case of discrepancy and damage, a damage report must be prepared at Tehran Customs.

The representative of the shipping company at Iranian customs should pay attention to:
The representative must be present during the unloading of goods at Iranian customs, and photographs must be taken of the trucks entering the customs before and after unloading the goods, and in case of damage to the goods, a meeting report must be prepared so that the owner of the goods and the insurance company can be informed immediately. Do you know how many days after the goods are delivered, the opportunity to report hidden damage?
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